Contact

Contact

Get in touch.

We’re a small team building Positive Charge from Kakinada. If you have a question, a partnership idea, or a story to tell, we’d love to hear from you.

The fastest way

The best route for almost everything is email:

contact@gsphorizon.com

We read every message. Please give us up to two business days to reply. Complex requests may take a little longer, but they will not be forgotten.

By phone

+91 79957 72226

Monday to Friday, 10:00 AM to 6:00 PM IST, excluding public holidays in Kakinada.

What to email us about

Use the same email address (contact@gsphorizon.com) for every purpose below. If it helps us find your message faster, put a short tag at the start of the subject line.

  • WaitlistAnything about the Element 1 launch waitlist, including unsubscribes.
  • OrderQuestions about a specific order, cancellations, tracking, or delivery issues (once we begin shipping).
  • ReturnDamaged, defective, or wrong item claims. Please attach photos and your order number.
  • GrievanceFormal complaints under the DPDP Act, 2023 or the Consumer Protection Act, 2019. These are routed directly to our Grievance Officer.
  • PartnershipRetail, distribution, athlete, creator, or brand collaboration proposals.
  • PressMedia enquiries, interview requests, or press-kit access.
  • CareersIf you’d like to work with us. Please attach a CV or portfolio.

Our office

GSP Horizon (Partnership)
Plot 231, Kakinada Industrial Area,
Ramanayyapeta, Kakinada,
Andhra Pradesh 533005, India.

If you’re coming by post — for example, sending an authorised return — please email first so we can confirm the correct return address for your specific case. Do not send returns to us without a prior return authorisation.

Formal legal, data-protection, or grievance contact

For grievances under the Digital Personal Data Protection Act, 2023, or under the Consumer Protection Act, 2019, our designated Grievance Officer is:

Sri Ganesh Datta Chaitanya Goli
Partner, GSP Horizon

Email: contact@gsphorizon.com
Phone: +91 79957 72226
Address: Plot 231, Kakinada Industrial Area, Ramanayyapeta, Kakinada, Andhra Pradesh 533005, India.

The Grievance Officer will acknowledge every properly-directed grievance within seven (7) working days and respond substantively within thirty (30) days.

A note about the waitlist

Positive Charge is in a pre-launch phase. Element 1 is not yet available for purchase. If you’d like to be first in line the day it goes live, drop your email on our waitlist. We’ll write to you once — no marketing spam in the meantime.

Registered details

Trade name: Positive Charge
Legal name: GSP Horizon (Partnership)
GSTIN: 37ABEFG5094K1ZY
Category: Nutraceutical (FSSAI Category 13.6). FSSAI licence application in process.

For our full public disclosure, please see our Legal Notice.

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